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It’s What You Say: The Practice of Right Speech
One of the amazing aspects of business and work is the way in which we all bring our communication styles, which often include our childhood habits, patterns, strengths, and weaknesses, into the workplace. Businesses may spend a good deal of time creating systems in...
Connect to the Pain of Others
When leading trainings in the business world, or really anywhere, I’m often reminded that being a human being is a tough gig! Perhaps never more so than when I teach the practice: Connect to the Pain of Others. When we engage this practice, we create the space to...
Why you should always be in the business of identifying needs
I had a teacher at New York University’s Stern Business School who was fierce, intimidating, and a sweetheart. Ian McMillan is a wiry South African with a quick wit and a quick temper. He taught one of my favorite and perhaps most valuable classes entitled...
3 Ways to Be More Mindful at Work
Some time ago I had dinner at a restaurant in San Francisco with a good friend of mine. She was the original manager of this restaurant and later acted as a consultant, helping to guide the management team. Walking into this restaurant with my friend was a lesson for...
What Are You Thinking?
When my mother became ill and it appeared that she was not going to live much longer, she sold her home in Florida and came to live with me and my family in Northern California. After many weeks of seeing a variety of doctors, we learned that she had developed a lung...
In what ways do contradiction and inconsistency show up in your life?
A paradox is something that appears to be contradictory, unbelievable, or absurd but may in fact be true. Do less - accomplish more. These statements present a paradox. Acknowledging, owning, and embracing the paradoxical nature of our lives, the lives of others, and...